Shipping policy
Shipping Policy – Marivon
This Shipping Policy outlines the terms and conditions regarding order processing, shipping, and delivery for Marivon.
1. Order Processing
1.1 All orders are processed within 1–3 business days after order confirmation.
1.2 Orders are not processed or shipped on weekends or public holidays.
1.3 In case of high order volume, processing times may be slightly extended. Customers will be notified accordingly.
2. Shipping Methods & Delivery Time
2.1 We offer shipping across Pakistan through reliable courier services.
2.2 Estimated delivery time is 3–7 business days after dispatch, depending on location.
2.3 Delivery times are estimates only and may vary due to courier delays, weather conditions, or unforeseen circumstances.
3. Shipping Charges
3.1 Shipping charges (if applicable) will be displayed at checkout.
3.2 In some cases, we may offer free shipping on selected products or promotions, which will be clearly mentioned on the website.
4. Cash on Delivery (COD)
4.1 We offer Cash on Delivery (COD) for eligible orders within Pakistan.
4.2 Customers are expected to accept COD orders upon delivery.
4.3 Repeated refusal of COD orders may result in restriction of future purchases.
5. Order Tracking
5.1 Once your order is shipped, tracking details will be provided via SMS, email, or WhatsApp (if available).
5.2 Customers can use the tracking number to monitor shipment status through the courier service.
6. Delays & Unforeseen Circumstances
6.1 Marivon is not responsible for delays caused by courier companies, customs (if applicable), or other external factors beyond our control.
6.2 However, we will assist customers in tracking and resolving delivery issues where possible.
7. Incorrect Address
7.1 Customers are responsible for providing accurate shipping information.
7.2 Marivon will not be responsible for delays or losses due to incorrect or incomplete addresses.
8. Contact Information
For any shipping-related queries, please contact:
📧 Email: marivo.pk@gmail.com